30 Lululemon Athletica Interview Questions & Answers
Below is a list of our Lululemon Athletica interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Accomplishment Questions
- 2. Adaptability Questions
- 3. Behavioral Questions
- 4. Career Goals Questions
- 5. Communication Questions
- 6. Compatibility Questions
- 7. Creative Thinking Questions
- 8. Customer Service Questions
- 9. Direct Questions
- 10. Discovery Questions
- 11. Diversity Questions
- 12. Education Questions
- 13. Job Satisfaction Questions
- 14. Leadership Questions
- 15. Management Questions
- 16. Problem Solving Questions
- 17. Situational Questions
- 18. Teamwork Questions
- 19. Time Management Questions
- 20. Tough Questions
Accomplishment
1. Tell me about your greatest work related accomplishment.
How to Answer
Most hiring managers want to know what you get excited about when it comes to accomplishment at work. This is your chance to brag about yourself and showcase something you're proud of. Lululemon is always looking to hire people that aren't afraid to fail and want to try new things. Think about a store that showcases those
Written by Autumn Haile on August 19th, 2021
Answer Example
"The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I was top of my class and working full time. This showed me that I could dedicate myself to my career and reach the goals that I set for myself. It felt great to accomplish so much and be recognized for my dedication."
Written by Autumn Haile on August 19th, 2021
Adaptability
2. The fashion industry is fast paced and unpredictable. Your work schedule may reflect that unpredictability. Are you flexible in your schedule?
How to Answer
Lululemon retail often requires employees to work weekends, holidays, and even some sought-after days off. To be hired for the role, you'll have to show you're open to a flexible and changing schedule. Be honest about any upcoming commitments you might have or trips that might impact your availability.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"My schedule is pretty flexible right now, especially on evenings and weekends. Having worked in retail so long, I know the need to be available for the holidays as well, and will always free up my schedule when the time comes."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"I do have commitments every Monday and Tuesday that I can't move. Other than that, my schedule is really flexible, and I can make myself available whenever you need me."
Written by Autumn Haile on August 19th, 2021
Adaptability
3. At Lululemon things change quickly. Tell me about a time you've had to pivot priorities quickly.
How to Answer
Fashion retail is always changing, and it's important to have the ability to reprioritize on the fly. Hiring managers want to know that you can easily switch gears when necessary. Be prepared to give an example of a time that you had to act quickly and were successful.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"I worked in retail for three years and knew how fast things could change. One time, the company pushed up a deadline for our window displays, and I had to call a few of our best team members in at the last minute to make the deadline happen. It was a couple of long days of switching out window displays and tracking down what we needed, but I made a list of each action item and assigned them out to my team. We not only made the deadline but were done a day early."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"Last year our company was sold to a competitor, and a lot of our management team changed hands. It took me some time to get adjusted and understand what our new managers felt were important tasks. I took the initiative to set up meetings, make a list of priorities, and start moving forward on them."
Written by Autumn Haile on August 19th, 2021
Behavioral
4. Lululemon recruits people who lead with courage, knowing the possibility of greatness is bigger than the fear of failure. Talk about a time when you pushed fear aside and took a risk to meet an important goal.
How to Answer
Lululemon seeks employees who lead with courage, knowing the possibility of greatness is bigger than the fear of failure. They also look for team members who show an entrepreneurial spirit and continuously innovate to achieve great results.
Talk to the interviewer about a time when you didn't allow fear to take over and instead, you chased a significant goal.
When asked a behavioral interview question, it's important to remember that the interviewer is looking for a specific story-based example that highlights your behavior in challenging situations.
Using the STAR answer method, you can quickly form a story-based response that the interviewer can follow. STAR is an acronym for Situation, Task, Action, Result.
Situation: Set the stage with the background information the interviewer needs to make sense of your story.
Task: Continuing to set the stage, give the interviewer an idea of your role and responsibilities in this story.
Action: Next, offer a detailed description of the steps you took to resolve the situation you described.
Result: Last, talk about the specific outcomes that resulted from your actions.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"I believe it's important to have the courage to pursue my goals and the encourage others to do the same. (Situation)
My current boss would describe me as an overachiever. I'm known in my company for being willing to take on difficult projects and still get them done. Last year, our goal was to complete and publish 80 pieces of content a month, and through project management and a lot of hard work, I was able to meet that KPI. "
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"I believe all of my previous supervisors would describe me as hard-working and willing to go the extra mile to get things done. I'm all about deadlines and am willing to get creative to ensure they're met. And I know how to pivot if things change quickly, ensuring no balls get dropped in the process."
Written by Autumn Haile on August 19th, 2021
Career Goals
5. What steps have you taken this year to encourage your professional development?
How to Answer
Lululemon wants to see its team members grow, so the company places a lot of emphasis on succession. The interviewers want to know that you can readily identify personal and professional growth areas, which allows you to develop your successors actively.
The interviewer would like to see that you have taken your career path into your own hands, becoming responsible for your personal and professional development. There are many ways to take professional development steps, including:
-Reading books and articles from influencers in your industry
-Taking coursework to gain new skills
-Attending industry conferences to network and learn
-Listening to podcasts and more
Show the interviewer that you are active in your professional growth by walking them through the steps you have actively taken this year.
Written by Rachelle Enns on August 19th, 2021
Answer Example
"This year, I have been asking for more responsibilities at work while also taking on more tasks without being asked. I committed to attempting perfect attendance at work this year and reading more in my personal time. I have a list of the top 25 leadership books and plan to get through it before the end of the year. So far, I have completed the first eight books and have noticed a boost in my professional performance. Should I be chosen to join the Lululemon team, I will continue to grow professionally and personally, allowing me new opportunities within the company while giving me the chance to develop those around me."
Written by Rachelle Enns on August 19th, 2021
Career Goals
6. What made you want to work in the fashion and apparel industry?
How to Answer
No matter your position, working at an apparel company comes with a unique skill set. Tell the hiring manager how you got into the industry and what keeps you working in fashion.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"I interned at a popular apparel company when I was in college and loved the fast-paced environment. I felt like I was always working on something new, and no two days were the same. I grew to love that, and when I got offered a full-time job, I knew it was what I wanted to do. "
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"I realized in my teens that fashion was so much more than just the clothes you wear. In 9th grade, I did a presentation on the evolution of fashion. The research I conducted really opened my eyes to the statements that designers make through their collections. I was hooked!"
Written by Autumn Haile on August 19th, 2021
Career Goals
7. At Lululemon Athletica we offer many areas of opportunity and growth. Where would you like to see your career in the next 3-5 years?
How to Answer
Lululemon fosters a culture of entrepreneurship. They like to see employees stay with the company long term and grow with their practices and core values in mind. With this question, you want to show the hiring manager that your career goals align with where the company is going and can help you get there. This is one way to show them you're in it for a long-term commitment.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"Over the next few years, I would like to grow into a management function with Lululemon Athletica. You value leadership that doesn't fear failure and always thinks about the next great idea or project. I love working in ever-changing environments and believe I can get to that management role here at Lululemon in the future."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"As I mentioned before, I really love doing retail window design, having helped with it in a past role. I know Lululemon is always thinking about eye-catching window displays, and in the future, I'd love to be in a role where I can help foster those ideas on a national level."
Written by Autumn Haile on August 19th, 2021
Communication
8. Lululemon is all about collaboration. How would you describe your communication skills?
How to Answer
At Lululemon, it's important to have timely and clear communication skills, so projects are completed on time. Explain your typical communication style and how you think it is successful when it comes to collaboration, project completion, and building relationships.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"I've been in marketing and retail roles for my entire career. I think that's been incredibly helpful when it comes to my communication skills. I respond quickly and have no problem thinking on my feet to help solve problems. I tend to be super transparent with what I'm working on and the problems I'm facing, and don't fear asking questions when I need more clarity."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"I consider myself a strong communicator. It is the foundation of all business success. I'm always checking my email and ensuring that I responded to any questions or inquiries, and don't hesitate to reach out to my co-workers if I need a little extra help."
Written by Autumn Haile on August 19th, 2021
Compatibility
9. Given that our culture is a driving force behind our hiring decisions, why do you think you're a good fit for Lululemon?
How to Answer
Lululemon's culture guides the decisions that are made in the company every day, including how they hire. To answer this question with impact, you must understand the company culture and the type of people chosen to work in the company's close-knit teams. The CEO of Lululemon states on the company website, '...when everyone is connected to their own purpose and aligned with the company's purpose, it allows us to propel each other forward.' Showcase how your personality, goals, values, and purpose fit into the unique culture Lululemon has created for its employees.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"Lululemon values inspiring wellness and comfort not only for its customers but within the company culture itself. Outside of work, I use my free time to teach yoga to kids at the local community center. Sharing my knowledge and passion for wellness is important to me. The Lululemon culture is what drew me to apply for this opportunity. I have been a member of the Sweat Collective for two years now. This experience has given me a glimpse into the Lululemon culture, as well."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"I understand that Lululemon is built on three core pillars - Be Human, Be Well, and Be Planet. I am a natural fit for Lululemon because I embody those pillars in my daily life. I am inclusive and enjoy fostering growth in others. I am active in my community and consistently promote 360 health. Also, I am an advocate for the planet and actively work towards introducing less waste and more sustainability in my everyday activities. My purpose and values combine nicely with that of Lululemon."
Written by Autumn Haile on August 19th, 2021
Compatibility
10. What are Lululemon's three pillars, and how do you embody these in your daily life?
How to Answer
Lululemon often refers to 'purpose.' The company believes that true purpose comes to life every day through its' Impact Agenda, which comprises three pillars: Be Human, Be Well, and Be Planet.
- Be Human: Our people succeed because we provide an environment that is equitable, inclusive, and fosters growth.
- Be Well: Our communities thrive because we provide tools for physical, mental, and social well-being.
- Be Planet: Our products and actions restore a healthy environment leaving the world better in everything we do.
Show the interviewer that you understand these pillars, embrace their importance, and embody them in a way that will make you a natural fit for the Lululemon team.
Written by Rachelle Enns on August 19th, 2021
Answer Example
"I have read Lululemon's Impact Agenda and appreciate how simple yet all-encompassing the three pillars are. I know that to 'Be Human,' we are to embrace everyone, be inclusive, and encourage the growth of those around us. As a volunteer yoga teacher at my local community center, I encourage everyone to join my class and work hard to create a culture of inclusivity in the studio. To 'Be Well' means that we embrace overall well-being, including physical, mental, and social health. In my personal life, I dedicate time to my health and personal needs with regular workouts, sustainable eating, and maintaining healthy thought patterns. Last, to 'Be Planet' means that I make small choices every day that compound and make the planet a healthier place. I say no to plastic bags, am a practicing vegan, and diligently look for clothing like Lululemon's, made from recycled, renewable, and regenerative materials."
Written by Rachelle Enns on August 19th, 2021
Creative Thinking
11. How do you showcase innovation and creative thinking on the job?
How to Answer
Even if you're hired to be on the sales floor at Lululemon, they're looking for employees that are thinking a step ahead. Give an example of a time where you got creative to solve a problem or a solution on the fly. This will help hiring managers to see you have one of their core values in mind - entrepreneurship.
Written by Autumn Haile on August 19th, 2021
Answer Example
"In one of my previous roles, I saw that there was always a lag when it came to checking out customers, which would often create a line in the middle of the store that made it more difficult to shop. I suggested to my supervisor that we invest in a few handheld check-out devices to move customers through the process quickly without creating a line. The store owners thought it was a great idea and were willing to invest in the devices. It was a hit! And we didn't have any more lines going down the middle of the store."
Written by Autumn Haile on August 19th, 2021
Customer Service
12. At Lululemon, we are passionate about serving our guests. How do you deal with customers that are unhappy?
How to Answer
If you walk into any Lululemon store, you'll see they're serious about customer service. Every now and then, you'll have to deal with unhappy customers. Hiring managers want to see how you cope with those intense situations and understand your line of thinking.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"I've definitely dealt with some difficult customer situations in the past. I find that clear communication and a willingness to understand where they're coming from goes a long way. Generally, I ask questions to get to the bottom of what they're upset about and try to find a common ground solution that helps customers feel better without hurting the company in the process. I think being willing to listen and make your customers feel heard is the best way to diffuse a negative situation."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"Customer service is a big deal at my current company, and we had to go through a training process that included courses on how to deal with angry customers. I think giving them a chance to be heard and doing what you can to solve their problem is the most important step to making customers happy."
Written by Autumn Haile on August 19th, 2021
Direct
13. Are you part of Lululemon Collective or the Sweat Collective? If so, what do you understand about the purpose of these programs?
How to Answer
Lululemon Collective is an affiliate program for Lululemon lovers. This program is open to influencers, yoga instructors, running enthusiasts, and entrepreneurially-spirited guests. As part of the Lululemon Collective, ambassadors promote its products, services, and events in exchange for perks such as commission on what people purchase through their posts.
The Sweat Collective is a program reserved for fitness leaders. Lululemon offers perks and benefits to Sweat Collective members who show a dedication to leadership and a commitment to their craft. There is an application process and, to be considered, you must be an active leader, teacher, or coach for adults in the space of personal training, run clubs, or be a professional athlete.
The interviewer wants to see that you have researched all branches of Lululemon and, if eligible, you have become part of either Collective. When you respond, show a genuine interest in the Lululemon brand and its movement toward building communities.
Written by Rachelle Enns on August 19th, 2021
Answer Example
"I am proud to say that I was approved into the Sweat Collective last year. I am a yoga instructor, and I teach yoga three evenings per week at my local hot yoga studio. From my understanding, the Lululemon Collective is slightly different from the Sweat Collective and offers perks and opportunities to social media influencers. No matter which program someone is a member of, I think it's a terrific idea to build community through the influence of wellness leaders. I have been an avid fan of Lululemon's apparel for many years and often encourage my students to try Lulu when their other brands are underperforming."
Written by Rachelle Enns on August 19th, 2021
Discovery
14. At Lululemon Athletica we have 6 core values. Which one do you align with most?
How to Answer
Culture is a guiding post for hiring managers at Lululemon, and they want to know that you'll fit into the company as a whole. The company's 6 core values include Personal Responsibility, Entrepreneurship, Honesty, Courage, Connection, and Fun.
Doing a little research on their core values ahead of the interview will give you not only insight into their culture but the ability to answer questions about their core values. Spent some time with each of them and commit one or two of your favorites to memory.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"Lululemon is such an exciting company to me because of the values you live by. My favorite core value would be connection. As a marketing director, making a connection with not only our customers but each other is incredibly important to building engaging campaigns that really work."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"I have a hard time choosing between Courage and Honesty. Both of those core values are so important to creating a creative and transparent environment for employees. But if I had to choose, it would be Courage. You can't do great things without pushing past the fear of failure."
Written by Autumn Haile on August 19th, 2021
Discovery
15. Tell me about yourself.
How to Answer
Whenever you get asked this question in an interview, you should consider it an elevator pitch about your work ethic and personality. Always consider the company you're interviewing with. For instance, Lululemon is looking for innovative, fun, and creative employees to add to their team. They want to understand what drives you, how you got where you are, and the uniqueness you bring to the table.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"I've always been a creative person. In fact, I was head of the art club and involved in the music department in high school. I took that creativity and studied marketing and graphic design in college, and from there, I've found a sweet spot in retail marketing. I've had my designs featured on major billboards and have worked with some incredibly collaborative and fun teams. Right now, I'm looking for the next step in my career that will allow me to work on new and exciting projects. I know I can do that at Lululemon."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"I am motivated and excited about this new opportunity because it will challenge me to grow in my (X) skills. I love soccer and enjoy spending time with my teammates. I am interested in continuing my education by studying (Y) to further my career. Overall, I would consider myself an analytically minded person with a creative flair. "
Written by Autumn Haile on August 19th, 2021
Discovery
16. At Lululemon Athletica we aim to help our guests support their fitness goals by being ahead of trends. What do you think is the next big trend in athleisure?
How to Answer
Lululemon is a leader in athleisure and technical gear for athletic performance. Not only are they trend makers in the industry, but they tend to inspire other companies to follow their lead. They want to hire employees that have an eye for what's next. Share your thoughts about what you see as the next big trend.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"With so many people working from home or in a hybrid environment right now, I think the next big trend is flashy prints that inspire people to get up and go. Being stuck in the house can take the passion for working out away, but making it fun inspires our customers to leave their computers at the end of the day and go for a run. I've noticed a lot more loud prints with vibrant colors popping up from boutique stores, so that's what I think is coming next."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"Athleisure is more popular than ever, but I see a need for outerwear that serves people the same way. Sweatshirts that can be worn to a meeting as well as on a run. Or jackets that go from the rain to the office without bringing the look of the outdoors in."
Written by Autumn Haile on August 19th, 2021
Discovery
17. At Lululemon Athletica we believe that our employees purpose should be a driving force behind their career. How does Lululemon fit into your purpose?
How to Answer
Lululemon Athletica encourages its employees to align their careers with what they think their higher purpose is. Whether you're working in marketing or design, it's important to show the hiring manager how Lululemon fits into your greater purpose. This can be about their culture, philanthropy, or overall opportunity for career growth.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"I've always been into health and wellness, being an avid yogi and distance runner. Lululemon's dedication to wellness, not to mention incredible growth, allows me to combine my personal passion with my career goals. That's one of the many reasons I believe working at Lululemon would align me with my purpose."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"I've always worked in really chaotic, start-up environments. For me, working for Lululemon is the chance to bring my skills to a great company while also having the opportunity to start prioritizing my health and finding more balance in my personal life. From what I've read about your culture and commitment to employee wellness, I think this is the perfect spot for me to grow my career."
Written by Autumn Haile on August 19th, 2021
Diversity
18. Lululemon stands for humanity, diversity and empathy"”without exception. What do you know about our Inclusion, Diversity, Equity, and Action (IDEA) mission?
How to Answer
Lululemon has faced criticism in the past for the brand's lack of inclusivity. To answer the call for better diversity and inclusion practices, Lululemon responded by creating its IDEA mission.
IDEA = Inclusion, Diversity, Equity, and Action. The mission focuses on making systemic changes, standing up and being accountable, engaged, and actively act in allyship. The IDEA team works globally, and they have established employee-led resource groups (ERGs). The company also commits to leveraging its brand and voice to stand against hate and discrimination.
Lululemon is on a mission to expand well-being to encompass a culture of inclusion where diversity is celebrated, equity is the norm, and action is the commitment. Show the interviewer that you have researched Lululemon's efforts and that you will actively support IDEA and the ERGs the company has created.
Written by Rachelle Enns on August 19th, 2021
Answer Example
"I too take a stand for humanity, diversity, and empathy. I fully support diversity and inclusion in the workplace and believe that there are incredible benefits to a workplace built on equality. I read through the IDEA mission and appreciate that Lululemon has emphasized exuding these traits without exception. When it comes to embracing this mission, I will bring new perspectives, help increase the diversity of your talent pool by referring talented individuals in my network, and positively contribute to Lululemon's employee-led resource groups."
Written by Rachelle Enns on August 19th, 2021
Education
19. Do you have any post-secondary education related to the fashion industry?
How to Answer
Some individuals have post-secondary education in fashion. While it's not a big deal if you don't, you should highlight any certificates or degrees you have related to the industry that might help you stand out to the Lululemon hiring managers.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"Yes! After completing my degree in communications at U of A, I got a certificate in retail merchandising from FIDIM in New York. It became clear to me in college that I enjoyed working in a management role in the retail fashion industry, and I wanted to educate myself further to help my career."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"Although I do not yet have a completed post-secondary degree, I have a completed certificate in Social Media Marketing. This knowledge is transferable to any industry, including fashion. I look forward to utilizing my knowledge in this area at Lululemon Athletica."
Written by Autumn Haile on August 19th, 2021
Job Satisfaction
20. What would you say is your ideal work environment?
How to Answer
Lululemon strives to hire employees that are excited to work there and ready to jump in wherever needed. They want to make sure you're successful and ensure that this is the right place for you. Please describe your ideal environment and ensure it matches some of the cultural values and any keywords mentioned in your specific job description.
Written by Autumn Haile on August 19th, 2021
Answer Example
"When it comes to creative projects, I love to be super hands-on. While I'm great at delegating tasks, I check in a few times a week to ensure they're on track and am available to answer questions whenever I'm needed. I believe communication in the workplace is essential to the successful completion of projects, so I enjoy a transparent office and a place where employees feel free to bring their ideas and visions to the table."
Written by Autumn Haile on August 19th, 2021
Leadership
21. What is your leadership style?
How to Answer
Lululemon values leaders that lead with their core values in mind. That includes courage, connection, and fun. Ahead of your interview, look through their careers page to get a sense of the type of employees they're searching for. Use the information you gather to help you talk about your leadership skills using some of their keywords.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"I'm big on mentorship. In all of my previous roles, the thing I'm most proud of is the opportunity to teach and mentor. I think developing a connection with your employees is key; that's why I value transparent communication and feedback. I also believe work should be fun while getting the job done. I try to make tasks interesting and exciting, even when they're more on the mundane side of things."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"I enjoy developing people, which is why I've liked being in a leadership role. I tend to think that my leadership style is open, honest, and hands-off. I believe great employees will get the job done if you set them up for success. So, I always give my employees the tools they need to succeed and only step in if they let me know they need my help. And I encourage them to communicate to let me know when that is and what they're up against."
Written by Autumn Haile on August 19th, 2021
Leadership
22. Walk me through your leadership experience in a retail environment.
How to Answer
At lululemon, there is a strong desire to hire leaders who think on their feet and manage a team. Because their retail stores are a huge employment opportunity for them, they must understand your leadership background and get a sense that you can handle directing people, assign skills, and oversee important tasks.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"At my past company, I was a department manager overseeing four other employees. I was responsible for assigning their daily tasks, ensuring projects were completed on time, and handling any customer issues that we came across. I found that I enjoyed delegating tasks and mentoring other employees, especially since I'd been at the company for several years."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"While I don't have a lot of leadership experience, I was in charge of the internship program at a previous job. Not only was I hiring interns and overseeing their work, but I was assigning hours, signing timesheets, and mentoring them on the projects they were working on. I feel that role set me up for success in a future leadership role."
Written by Autumn Haile on August 19th, 2021
Management
23. If you were hired today, what would you accomplish first?
How to Answer
Throughout the interview process, you've likely gathered information about the immediate projects Lululmeon needs you to work on. Use this information to answer this question. It will show that you've been listening and are ready to help them solve their immediate needs.
Written by Autumn Haile on August 19th, 2021
Answer Example
"You mentioned that you have a lack of staff at the moment which is causing some problems when it comes to meeting sales goal. I would first train the staff you currently have on optimizing their time and hopefully generate more sales when they're on the floor. Then, I would actively start searching for new hires through my network as well as word of mouth to ensure that we have dedicated people we know we can count on."
Written by Autumn Haile on August 19th, 2021
Management
24. Do you have experience hiring employees onto your team?
How to Answer
Management positions in Lululemon are responsible for staffing their department and stores. Some experience with hiring, even on a smaller scale, shows them you know what to look for in potential employees. Give the hiring manager an example of your past hiring experience.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"It's been a while since I've hired people for my team, but I do have experience doing so. I worked directly with our recruiting department to help build a team of marketers that could accomplish our company goals. When I know what needs to be accomplished, I understand how to ask the right questions and search for the right experience to match our needs with what each individual offers. I've been very successful and hiring for my team in the past."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"Last year, I was in charge of hiring interns to help us and putting together a program to help teach them about retail buying. I went through hundreds of applications and many interviews until I found the right group of people. It was a successful semester, and each one of them came out of it with excellent knowledge to take onto their next step."
Written by Autumn Haile on August 19th, 2021
Problem Solving
25. Tell me about a time you had to deal with a difficult situation with a co-worker and how you resolved it.
How to Answer
Being in a management position means you're dealing with delicate situations, both with customers and your employees. Hiring managers want to understand how you navigate these situations. Think ahead of time and have an example ready to share should the question pop up.
Written by Autumn Haile on August 19th, 2021
Answer Example
"In my current position, I manage three people. I was having trouble with one employee that was consistently missing deadlines and calling in sick. It's always a delicate situation when someone calls in sick, as you don't want to pry too much. But I managed to meet with her and talk through some of what she was struggling with. We came up with a plan to work from home a few days a week until her personal life got better, and I distributed a bit more of her work. Eventually, she was back on track, but the communication piece was critical."
Written by Autumn Haile on August 19th, 2021
Situational
26. Think about a difficult boss, professor or other person. What made them difficult? How did you successfully interact with this person?
How to Answer
Dealing with difficult personalities is standard in the retail industry. Hiring managers want to know how you handle these types of personalities and diffuse situations with grace. Have an example ready to share should the question come up.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"I once worked at a locally-owned shop where the owner was very demanding. When the owner would walk into the store, employees would announce over their headset system that the owner was in the building so that everyone could be prepared for his entrance into their department. The owner had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do many good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"I once worked with a peer who was very difficult in meetings and with interacting in groups of others. It took a while, but eventually, we had a few conversations around why she felt people reacted negatively and how she might approach certain situations better. I find that open communication and the courage to help others go a long way."
Written by Autumn Haile on August 19th, 2021
Teamwork
27. When have you had to collaborate across departments and what did that look like for you?
How to Answer
Collaboration is key at Lululemon. Multiple teams work to make sales and keep customers happy from the distribution center to the retail stores. Prepare to describe a time when you've had to collaborate with multiple departments and the successful outcome of that collaboration.
Written by Autumn Haile on August 19th, 2021
Answer Example
"I currently work as the marketing coordinator on the growth team of a small start-up. Because we're so small, every team from engineering and product is involved in our decision-making. Recently, we had to do an entire website redesign in preparation for launching a new product. We assigned an overall project manager, delegated tasks to each team, and came together to meet the redesign deadline. I love working in collaborative environments like that because I feel that you get all sides of the story that way."
Written by Autumn Haile on August 19th, 2021
Time Management
28. At Lululemon, there are multiple projects going on at once. How do you prioritize tasks?
How to Answer
In such a busy environment, it's important to know what is critical to complete. The hiring manager wants to know that you understand how to prioritize projects or ask questions when you're unsure. Explain your usual organizational process and ask any relevant questions about the tools and processes they use.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"I consider myself an expert organizer as I've always been in roles where I was juggling multiple projects. In my current position, I use Asana to track and manage our workload and can easily move due dates around as priorities change. Once I'm in a position, I usually get a sense of what is most important, but if anything comes up and I'm not sure where it falls on the list of importance, I don't hesitate to ask. I like to have firm due dates in place and come in ahead of those due dates should any priorities shift, which they always seem to do."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"I generally work with the tools I'm given to manage tasks, and if there are none, I create my own spreadsheet where I keep track of progress and priority status. Before I begin any project, I am sure to ask the scope and the due date so that I can be sure to put it ahead of anything less important."
Written by Autumn Haile on August 19th, 2021
Tough
29. You currently work for another popular athletic company. Why do you want to work for Lululemon Athletica?
How to Answer
It's normal to hop around from one athletic company to another, considering you likely already know the industry. Now's your chance to showcase the unique challenges you might face at Lululemon, how you'll overcome them, and how you think it's the right fit for your next career move.
Written by Autumn Haile on August 19th, 2021
1st Answer Example
"I've been with ABC Company for over three years now, and I've learned so much about the athleisure industry because of it. However, I feel that coming to Lululemon would challenge me in new and exciting ways. I see the work you do on your marketing campaigns and get excited about the prospect of building out activation events and partnerships. That's something I haven't had the chance to do at ABC Company."
Written by Autumn Haile on August 19th, 2021
2nd Answer Example
"I have had my eye on openings with Lululemon Athletica for quite some time. I have heard excellent things about working here, which is why I am so excited about the opportunity to join your team. My reason for seeking a new opportunity is not out of dissatisfaction for my current company but more so for continued growth and career advancement."
Written by Autumn Haile on August 19th, 2021
Tough
30. Lululemon is a yoga-inspired technical apparel company. What does this mean to you?
How to Answer
Lululemon considers itself a yoga-inspired technical apparel company. In addition to athleisure and high-performance clothing, the company has created apps and incorporates digital experiences to draw in and engage a broad community. The interviewer wants to see evidence that you understand and appreciate the company's technical gear to support its customers' goals and your sweatiest pursuits.
Written by Rachelle Enns on August 19th, 2021
Answer Example
"Lululemon looks at its products through the eyes of innovation, performance, and craftsmanship. In addition to a responsible supply chain, Lululemon also uses sustainable materials. I admire the company's practice of creating solutions that enhance our products, minimize negative impact, and contribute to restoring the environment. In addition to these efforts, Lululemon also has apps to help its customers find the right product in a simple, easy-to-navigate format. The company also offers virtual events and has built communities online to help train and create connections. I would be very proud to work for Lululemon and further support these inspired efforts."
Written by Rachelle Enns on August 19th, 2021