What steps do you take to solve a problem?
Lowe's looks at their employees as 'Collaborative Problem-Solvers,' and they expect each associate to be a trusted resource for their customers, whether they are the source for the information they need or guide each customer to the associate who is. "It takes cross-functional teamwork and problem-solving to deliver. Associates should be comfortable working across departments and balancing multiple business concerns with every project." Share how you look at every situation as something that helps you continually learn and grow, ensuring you keep making informed decisions in the future.
"I try to analyze the situation best myself and calculate each option in fixing the problem. If I am unsure of a solid solution, I will seek advice. After I implement any idea, I carefully analyze the outcome and take notes on whether it was successful or not."
