How do you determine priorities when you have multiple projects and deadlines to meet?
L'Oreal values accountability, so this question is designed to understand your ability to prioritize, organize and time manage your projects/assignments. Your answer provides insight into your decision-making skills and how you react under pressure. Be clear and concise when giving your answer; don't be negative or complain about colleagues or your manager in the response. Use this opportunity to highlight your ability to multi-task and explain your techniques for staying organized and setting realistic expectations. You can also focus on how you may have gotten other team members involved and delegated tasks to be more effective. This question is an opportunity to showcase your communication skills. The better you can prioritize, the more productive you will be, making you an asset to their company!
"I'm accustomed to working in a fast-paced environment where priorities often shift and deadlines are short. It's important to keep an open-mind and positive attitude to adapt to the pivoting. At the start of my week, I meet with my manager and we review all open projects and note which deadlines are approaching and which are most critical to complete. I make a list of each project with action items needed, color code the importance level, and block time on my calendar to work on them without distractions. If possible, I delegate some of the lower-priority tasks so I can focus on those that need urgent attention."
"We were short-staffed last month, so my workload had increased. I had received several different projects and assignments, so I first compiled a list of everything I needed to work on the deadlines for each project. By doing this, I was able to prioritize the projects and clearly show my manager my capacity. I used this opportunity to connect with my manager to ensure our priorities aligned and to get feedback on what could be considered a lower priority until we had additional support on the team."