Talk about a time you successfully educated another individual or group in your area of expertise. What made your educational experience effective?
They're gauging how comfortably you coach others. The more comfortable you are, the more confident you'll be. It should seem like second nature in how you communicate it. They're also trying to ascertain what talents or perspectives you have, if any, which make you uniquely qualified for this position. Talking the talk and walking the walk.
"Probably the aspect that I love the most about my current job is being the lead for training new hires into our department. Because of my years of experience and my innate ability to effectively orientate new employees, my director asked me to take this duty about four years ago. My approach with any new hire is to customize their training based on their knowledge and experience so the training is effective for them. What works for one person may not work for another and I always need to be fluid with this. I also prioritize the need to make orientation and training a hands-on experience for the new hire because classroom learning can only take a person so far in the learning process."
"As you can see from my resume, I've spent the last seven years working in the corporate tax field. While in this job, I worked very independently for a private organization, so I've been out of the training and education side for a while now. During my first job out of college as a CPA though, I was very adept at providing education to the clients that I worked with on a daily basis. What I learned in that experience was the importance of putting material out there in a manner that the person being trained understood. As well, talking to clients and understanding my client's wants and needs were very important for me to be able to best educate them. I really believe that these skills would enable me to hit the ground running with Korn Ferry and your clients would benefit greatly."
In the example you provide, offer some of the secrets you use that make your model of business education successful, like plan development and establishing goals, respecting differing viewpoints and opinions, making it hands-on, and providing a fun experience.
An effective coach successfully motivates a team to put their all in. How you motivate those you coach is as important as what you're teaching them.
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