"In my leadership role with my current organization, I have been part of an ongoing change process to optimize our staffing ratio to meet production needs. After being part of a careful analysis process and researching industry standards, we implemented a plan to heavily reduce our administrative staff while bolstering production staff and this was a huge change for our organization. My role in the implementation of the process was to gather data and put together a presentation for our Board and Senior Leadership. As well, I helped prepare both internal and external communications that went out regarding our upcoming changes. As things stand today, we have been in continuous review of new processes and things are going great! This involvement has helped prepare me for helping others manage significant change in their business processes."

Touch on the five steps of the change management process. Preparing an organization for change, crafting a vision and plan for change, implementing change, embedding changes with the client's company's culture and practices, reviewing their progress, and analyzing their results.

Effective communication is a crucial element to successful change management. Effectively delivering strong messaging for implementing change will aid in quelling anxiety, uncertainty, and confusion. It diffuses hostility and quells any resistance to change.