Practice 30 Intuit HireVue interview questions covering digital recordings, behavioral scenarios, and technical assessments.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The hiring managers at Intuit want to know how you approach complex decisions. The goal of your response is to showcase your strong critical thinking, problem-solving, and decision-making skills.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
One common mistake that interviewees make is to give a highly personal response. This question is not the time to talk about the hardest personal decision you've ever made. Be sure to keep your answer career-focused and related to the job opportunity at Intuit.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Making difficult decisions is an essential skill for anyone working in the software industry, where tough choices are inevitable. Provide the hiring managers at Intuit with evidence that you can move through challenging decisions.
Behavioral-based interview questions like this, where the hiring managers ask you to "Talk about...," are best answered using the STAR method. STAR is an acronym for Situation, Task, Action, Result. Organizing your response using this framework will ensure that you provide the hiring managers with the right amount of information and detail.
Use an example relevant to your work, such as changing majors in university, quitting a job that wasn't healthy for you, selling your business and re-entering the traditional workforce, relocating to a new city for better opportunities, or even starting a new professional venture.
Be sure to highlight how you approached the decision and take the decision-makers through your critical thinking and decision-making process. You should also include details of how your decision worked out for the best. At the end of your response, remember to connect your critical thinking skills and how they will benefit Intuit when they choose to hire you.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the HireVue parameters set by Intuit, the asynchronous interview platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"(Situation) The biggest decision I have ever made was to leave my last job and move to Denver. (Task) I have a lot of friends in Denver, which made the choice a bit easier, but leaving my hometown to explore other opportunities was certainly a major decision in my life. (Action) I decided, despite my fears, to move forward and make the location change. I actively looked for a new job opportunity and leveraged my existing network to make valuable new connections. (Result) Today, I have zero regrets, as I love this city. It's my home for good!"
Anonymous Answer
I recently had a custodian not meeting the district cleaning standards. I provided him with some training tools and met with him to brainstorm about what would help him improve. After several meetings, additional one-on-one training, and the tools to succeed he did not improve to meet the district standards. It was a very difficult decision but ultimately I had to recommend that he be terminated to our Human Resources Department.
Marcie's Feedback
Wow. No doubt, this was an extremely hard decision to make. Conclude your answer by reiterating to the interviewer that you are capable of making difficult decisions and standing by them. Good response!
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Written by Rachelle Enns
30 Questions & Answers • Intuit Inc.

By Rachelle

By Rachelle