Intuit Inc. HireVue Mock Interview
Practice 30 Intuit HireVue interview questions covering digital recordings, behavioral scenarios, and technical assessments.
Question 28 of 30
Talk about a time when you showed initiative at work.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The hiring managers at Intuit want evidence that you are the type of person to take the initiative in the workplace. The goal of your response is to show that you are interested in succeeding, growing, and taking on responsibilities beyond your typical work scope.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Avoid giving a general answer regarding your initiative. For instance, stay away from vague statements like, 'I always take the initiative in life; it's just who I am.' Taking the initiative could mean that you take on responsibilities independently without being asked or continually coached by your manager. It could also mean that you are the type of person who jumps in and assumes the lead before others do or before you are asked.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Behavioral-based interview questions like this, where the hiring company is looking for a story example, are best answered using the STAR method. STAR is an acronym for Situation, Task, Action, Result. Organizing your response using this framework will help you provide an effective story-based response.
Start by telling the hiring managers about a specific time when you showed initiative at work. Outline the situation, describe the task, and explain the actions you took to take the initiative. Give as much detail as you can regarding the positive results of your actions. At the end of your response, be sure to describe your high level of initiative and how this characteristic will benefit Intuit when they choose to hire you.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the HireVue parameters set by Intuit, the asynchronous interview platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"(Situation) Last month, I realized that many of our staff training manuals had outdated information. Most notably, the company recently changed from Zoho CRM to Salesforce CRM. This change meant that the entire team had obsolete instructions on inputting important customer data into the system. (Task) As the administrative lead, it wasn't my responsibility to ensure this update was complete; however, I knew that the administrative manager was already overwhelmed with other deadlines. (Action) So, I decided to draft the training manual updates myself. The update took me about one week since I worked on it between other high-priority tasks. Once I finished the draft, I asked the admin manager to review and approve the changes. (Result) They were very impressed that I noticed the issue and took the initiative to make updates. The sales and customer service teams were also thrilled that I cared and took the time to streamline their work. Should I be hired for this role with Intuit, I will be sure to embrace the company's core values. For instance, Intuit places focus on 'sweating every detail.' I will set ambitious goals and evaluate my performance and my team's performance by measuring what we achieve and how we achieve it."
Anonymous Answer
Last fall, I was notified that one of our 18 buildings was under a boil water advisory. Students had already arrived at the building and classes were in session. I was the only one in the office at the time and I needed to get our emergency water supply from our warehouse to the school immediately. The arrangements were made and I had the water at the school 22 miles away within 45 minutes.
Marcie's Feedback
Awesome! This is an impressive example to cite here. You definitely showed initiative, which the interviewer will appreciate. Can you give more details about the arrangements that you made? And can you spell out how your actions benefited both the students and the school? Did it keep the students from getting sick? The more details you can add (especially about your actions and the end result), the better! Otherwise, great job.
Anonymous Answer
After using ADP for payroll for many years, I researched other companies that would better suit our size company. ADP offered many benefits that we did not use and the overall expense was costly. Even though our payroll process worked well with ADP, I found a solution that better met our needs at a more affordable price.
Jaymie's Feedback
This is a great example to share! It shows that you were thinking about the team and company as a whole, not just you as an individual contributor. If possible, add additional details on the outcome that will really make an impact on the interviewer. For example, making this change saved the company X per year, while also adding X,Y, Z features, etc.
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