Intuit Inc. HireVue Mock Interview
Practice 30 Intuit HireVue interview questions covering digital recordings, behavioral scenarios, and technical assessments.
Question 23 of 30
Talk about a time when you received critical feedback from a leader or peer.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
It can feel challenging to receive criticism in the workplace, especially from your leader, who you want to impress. The hiring managers at Intuit want to know how you react in the face of criticism. The goal of your response is to show that you can hear criticism, respond professionally, learn from the feedback, and willingly take action to make improvements.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
In order to succeed at Intuit, it's essential that you're ready to receive feedback from your direct managers, team members, clients, and others. Constructive feedback will help you grow, learn, and develop the emotional intelligence required to succeed in a large company like Intuit.
The way you receive and respond to feedback is critical to Intuit. Show the hiring managers that you react to constructive feedback with an open mind vs. becoming defensive or engaging in conflict.
Avoid discussing a time when you received criticism about your character. Instead, consider providing an example where you received feedback on your skill level and were able to make noticeable improvements. Also, avoid discussing criticism around skills that are a must-have for the role.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
This question is another way for the hiring managers at Intuit to ask about your most significant weaknesses. For this reason, be sure to give a clear example of a time when you received critical feedback on an important skill.
Using the STAR method, clearly outline the scenario and how you worked hard to improve. Be sure to highlight what you learned from the situation and spotlight how this criticism helped you improve your quality of work. Your response should end on a positive note about a lesson learned and how this lesson has boosted your career or work performance, benefiting Intuit when they choose to hire you.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the HireVue parameters set by Intuit, the asynchronous interview platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"(Situation) Last year, while working as the Research Analyst for Company XYZ, my director sat me down during my performance review and asked that I submit my weekly documentation faster than I had been. I agreed with his feedback. I knew that I preferred working on other tasks and less on typing up reports. (Task) I understood that timely reporting was critical to the success of our projects. (Action) I started to time block my calendar, giving myself three 20-minute time slots every day to complete my documentation. I set the time and did the work with no excuses. (Result) Eventually, the documentation became a natural part of my workflow. Now, my documentation is detailed, and my reporting is consistently on time."
Anonymous Answer
I'm in charge of all our large purchasing for custodial supplies, HVAC filters, and repairs. I have a system in place for tracking these large orders. The Assistant Director informed me he didn't like my process and wanted me to change my system. I told him I was open to suggestions but I wanted to explain why I needed the information I track. Once I explained everything he agreed that it should stay the same but we did make some adjustments to meet some of his needs.
Marcie's Feedback
This is a good example to cite here. Did you learn any lessons from the feedback you received? If so, be sure to emphasize this. The interviewer will appreciate that while you were able to convince the assistant director that your process worked, you still made some adjustments to meet his needs too. This shows that you're willing to compromise and bend if there's a better way to do something. Nice!
Anonymous Answer
While working as a forensic accountant, I had scheduled calls with clients. My boss commented that I needed to listen to their entire question, pause, think, and answer. I learned it is ok to take time to answer a question and not try and formulate a response while being asked the question.
Jaymie's Feedback
Great example of demonstrating the ability to receive constructive feedback and make the necessary changes! To build on your answer, consider sharing techniques you implemented from the feedback and how you demonstrate more effective communication and active listening on your client calls.
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