"I realized there were a lot of coaching opportunities being lost, for myself and others, due to several departmental communication growth opportunities. Some employees received more attention than others, and others weren't simply hitting their targets. So I came up with the idea of creating a Slack channel where everyone posted the targets they hit by the end of the day which was only available to the eyes of our leaders. So any time our leadership team witnessed those who needed coaching, got it. After adopting this as an experimental run, our entire department's KPIs increased by an average of 22% per week. Pretty soon, after everyone received equal attention and fair treatment, the entire team was performing equally in more of a coordinated effort."

When answering this question, you want to make going the extra mile seem like your work standard. To do this successfully, you need to research Heineken and your professional history equally. Everything you learn about the company, their culture and values, and who they look for to join their company, you should then contrast with your own experience and determine whether you meet their expectations and are uniquely positioned as their ideal candidate.

"Since 1864, Heineken has been doing its part to put a smile on consumers' faces while continuously renewing and adapting. We are entering an incredible next era of innovation and expansion in the beer industry. Our best days are ahead of us as we continue to deliver superior and balanced growth with beer and beyond. Innovation is embedded across the Company. All around the world, we have innovators who understand local needs and turn these into opportunities. Have faith in your ideas. If you do, Heineken will have faith in you."