General Motors Mock Interview
Practice 30 General Motors interview questions covering manufacturing excellence, automotive innovation, and leadership principles.
Question 26 of 30
How would you address a team member who was underperforming?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I'd handle it promptly, as often as required, offering them specifics. Let too much time slide by, and it is harder to offer specifics. Practicing P.O.S. feedback (prompt, often, and specific) allows for greater success in addressing such issues. Luckily, since the employee knew I was looking out for them, we were able to curb the problem behavior before attracting the attention of our superiors."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Not only can the poor performance of an employee negatively impact the rest of the department, but how you handle such challenges has the potential to make matters even worse. Any insights they glean from your leadership approach will help them determine your impact on a team.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Craft your example around the core values of the company, treating others with respect and exhibiting integrity. This requires empathy and transparency. Avoid strict, by-the-book answers, such as following the formula of 'I give them two verbal warnings, then one write-up, then a second, and if they get a third, they're fired.
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