Cisco IT Engineer Mock Interview
Master 30 Cisco IT Engineer interview questions covering network architecture, troubleshooting, and security protocols.
Question 15 of 30
How do you monitor and maintain systems to ensure maximum productivity?
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William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
Maintaining and monitoring systems is the key responsibility and duty of a Cisco IT engineer. Their job is to make sure that the systems and information technology resources are available to the business users and that they are functioning at their maximum productivity and performance levels. The Cisco interviewer seeks to understand the process you use to accomplish this, the tools you employ, and what, if any, downtime has occurred on the systems you have managed in your past roles. Be prepared for follow-up questions which the interviewer will use to dig deeper into this topic. It is 100% certain that you will be asked this question during the interview as an IT engineer.
William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
"By far, most of my time as an IT engineer is spent monitoring and maintaining the information technology infrastructure, which includes the hardware, network, operating systems, and applications. Maintaining system uptime and making sure all the resources are available to the business users is the definition of my job. I do this in several ways. My preferred monitoring tool is the SolarWinds server and application monitoring suite. This provides me a unified dashboard of all the systems and processes. I can set parameters for performance that will generate alarms when the systems fall above or below the guidelines. I also perform regular maintenance on the systems even if they are within compliance to prevent future problems. These tasks range from simply cleaning the systems to running stress tests to make sure they will handle peak user loads. Taken together, the strategy has resulted in a 99.999% uptime for the information technology systems I managed for my previous employers."
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