Capita plc Mock Interview

Practice 35 Capita plc interview questions covering BPO operations, client service delivery, and transformation projects.

WRITTEN BY AMY HAGAN
QUESTION 25 OF 35

When you suffer a setback, how does that emotionally affect you and your work?

Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with delays in the workplace.

"Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. After I have discovered the reason for the setback, I put a plan in place to ensure it does not happen again. Then, I move on!"

Amy Hagan
35 QUESTIONS & ANSWERS · CAPITA PLC
See membership