Practice 35 Capita plc interview questions covering BPO operations, client service delivery, and transformation projects.
Question 28 of 35
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Amy Hagan is an HR Executive turned HR Consultant. She has 20+ years of experience in human resources, including HR Specialist for the US Department of Defense.
Everyone has disagreements at work. Do not tell the interviewer that you have never had a disagreement. Rather, talk about the positive outcomes associated with the disagreement and your ability to solve conflict.

Amy Hagan is an HR Executive turned HR Consultant. She has 20+ years of experience in human resources, including HR Specialist for the US Department of Defense.
"I do not often have disagreements with my co-workers because I feel my interpersonal skills and emotional intelligence is very high. However, there have been a few times in my career where I did not see eye-to-eye with a co-worker. The disagreement was not personal, but rather it was based on a disagreement about how we should approach a project. I listened to my co-worker and then I shared my concerns. I was able to come to a solution with the co-worker and because of this our relationship actually became stronger and we were better able to communicate with each other."

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