Practice 35 Capita plc interview questions covering BPO operations, client service delivery, and transformation projects.
Question 33 of 35
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Amy Hagan is an HR Executive turned HR Consultant. She has 20+ years of experience in human resources, including HR Specialist for the US Department of Defense.
When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate. You should spend some time explaining that you do research on the immediate changes that need to made.

Amy Hagan is an HR Executive turned HR Consultant. She has 20+ years of experience in human resources, including HR Specialist for the US Department of Defense.
"When we were speaking earlier, about sales targets in this position, you mentioned that most new sales professionals hit their KPI's after 120 days. If hired today, my goal would be to exceed my KPI's after the first 90 days. I plan to make a positive impact very quickly. In addition, I would look at processes that were not working for my business partners and or my clients. I would spend time in the first 90 days making improvements to the process."

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