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Capita Mock Interview

Question 4 of 35 for our Capita Mock Interview

Capita was updated by on July 16th, 2021. Learn more here.

Question 4 of 35

Tell us about a time when you had to change a major component of your project due to new information being discovered. What did you do?

"I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Because of this, our team had to re-do the entire proposal. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them. I realize that clients often have last minute changes, so I have learned how to build in buffer time on projects to deal with this if it happens"

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How to Answer: Tell us about a time when you had to change a major component of your project due to new information being discovered. What did you do?

Advice and answer examples written specifically for a Capita job interview.

  • 4. Tell us about a time when you had to change a major component of your project due to new information being discovered. What did you do?

      How to Answer

      Being able to swivel the focus of your project is a necessary skill for your success in most careers. Talk to the interviewer about a time when a significant change occurred on a project. Tell the interviewer you handle the implementation of the new information. Also talk about what you learned from this experience and how you learned from it.

      Written by Amy Hagan on July 16th, 2021

      1st Answer Example

      "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Because of this, our team had to re-do the entire proposal. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them. I realize that clients often have last minute changes, so I have learned how to build in buffer time on projects to deal with this if it happens"

      Written by Amy Hagan on July 16th, 2021

      2nd Answer Example

      "Last year we saw new federal regulations come through which affected 80% of our ongoing projects. We had to adjust our plans quickly; however, we were able to deliver a timely product that met federal regulations."