Capita plc Mock Interview
Practice 35 Capita plc interview questions covering BPO operations, client service delivery, and transformation projects.
Question 14 of 35
Give me an example of a time when you had to be extra diligent in order to meet a deadline.
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Amy Hagan is an HR Executive turned HR Consultant. She has 20+ years of experience in human resources, including HR Specialist for the US Department of Defense.
The interviewer is likely looking for two things here: will you put in extra work in order to meet a deadline, and how do you prioritize multiple projects at once. Mention your ability to management multiple projects and your willingness to do what it takes to get the job done.
Amy Hagan is an HR Executive turned HR Consultant. She has 20+ years of experience in human resources, including HR Specialist for the US Department of Defense.
"Last month I had a client who made a lot of additional and last minute changes to our project. Despite the changes, our deadline remained the same. Our project lead was becoming increasingly stressed that we would not meet our deadline so I agreed to stay late three nights that week to ensure that all expectations were met. After experiencing this last-minute change, we made process changes to ensure we have buffer time for any last-minute client changes."
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