Get creative with your answer, but keep the answer positive. Choose something small that they could improve on that doesn't negatively talk about their business. Interviewers ask this question to see what you know about the company. For a positive example of what BC Hydro is doing well, you could talk about the value they place on their customers and dive in-depth into what they do that sets them apart in that arena and how you can help continue that. When you choose something they could do better, best to keep it small. This could be their online presence, namely their social media pages or lack of a blog.