BC Hydro Mock Interview

Practice 35 BC Hydro interview questions covering safety protocols, power systems, and public utility operations.

Question 2 of 35

Our industry is highly competitive. In your opinion, what are we doing right at BC Hydro? What could we be doing better?

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Jessica is an experienced HR Business Partner with over 6 Years of experience in recruiting and interviewing for various industries including Oil & Gas, Aviation, Start-Up, Healthcare, and more.

Get creative with your answer, but keep the answer positive. Choose something small that they could improve on that doesn't negatively talk about their business. Interviewers ask this question to see what you know about the company. For a positive example of what BC Hydro is doing well, you could talk about the value they place on their customers and dive in-depth into what they do that sets them apart in that arena and how you can help continue that. When you choose something they could do better, best to keep it small. This could be their online presence, namely their social media pages or lack of a blog.

Jessica H.

Jessica is an experienced HR Business Partner with over 6 Years of experience in recruiting and interviewing for various industries including Oil & Gas, Aviation, Start-Up, Healthcare, and more.

"This company really stands out from its competitors in not only its sustainability efforts but also its focus on customer service and doing right by its shareholders. I can tell just by browsing the website that your customers are important to you as a business, and that isn't something that I see often in this industry. I know every organization has things they might be able to improve, and one item that stands out in this day and age is social media. I had a difficult time finding BC Hydro's social media presence. I know a lot of businesses enjoy added customer satisfaction when they can connect with customers easier. I think this would be a great way to continue to grow your customer service experience."

Jessica H.

Jessica is an experienced HR Business Partner with over 6 Years of experience in recruiting and interviewing for various industries including Oil & Gas, Aviation, Start-Up, Healthcare, and more.

"After having done some research on your website, I saw that there are many resources for customers on your website. I know that in BC Hydro's business, customers are the top priority. Having worked in the industry for the past x years, I have become familiar with electric companies having mobile apps in order to pay for their electric services digitally. I know customer service is important to the business and I thought that might be another great way BC Hydro could connect and bring even more services to their customers."

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35BC Hydro Interview Questions & Answers

Creative Thinking

1.The utilities industry is highly regulated. How do you stay on top of policy changes and trends related to our business?

Critical Thinking

2.Our industry is highly competitive. In your opinion, what are we doing right at BC Hydro? What could we be doing better?

Compatibility

3.Have you personally used the services of BC Hydro? If so, what was your overall experience?

Career Goals

4.BC Hydro has many different departments and growth opportunities. Where would you like to see your career go with us in the next couple of years?

Discovery

5.Why do you want to work for BC Hydro?

6.What are your greatest strengths? How will these skills benefit BC Hydro, if hired?

Education

7.At BC Hydro we believe in continued education opportunities. In what ways are you continuing your education or knowledge currently?

Compatibility

8.Why do you want to pursue a career opportunity in the utilities industry?

Education

9.Tell me about the most important skill you have gained in the past year. How will that skill help you succeed in this role with BC Hydro?

Critical Thinking

10.If we hire you at BC Hydro, how will you make an impact in the first 90 days?

Situational

11.Sometimes our customers do not understand their bill and they will reach us with questions. Tell me about your communication skills and how you would respond to an irate customer.

Situational

12.Give me an example of a time when you went above and beyond.

Accomplishment

13.Have you progressed in your career as you have expected?

Leadership

14.Describe your leadership skills.

Job Satisfaction

15.Would you be willing to work over 40 hours a week?

Communication

16.Would you say you are a better verbal or written communicator?

Education

17.It seems that your resume is missing certain skills that are necessary for this position. How do you plan to compensate for these missing skills?

Adaptability

18.How do you manage a large workload?

Adaptability

19.How do you determine priorities when you have multiple projects due from different stakeholders?

Adaptability

20.How do you handle stress?

Management

21.Do you have experience in corrective discipline and terminations?

Creative Thinking

22.On a scale from 1 to 10, how would you rate your reliability and why?

Diligence

23.How do you stay motivated and how would you ask your manager to support you?

Performance Based

24.How do you respond to feedback both positive and negative?

Leadership

25.When do you best demonstrate yourself as a leader?

Direct

26.Do you have reliable transportation?

Discovery

27.Tell me about yourself.

Salary

28.What are your salary expectations?

Problem Solving

29.What would you do if a client asked you about a product or service and you were unsure of the answer?

Diligence

30.What questions do you have for me?

Adaptability

31.How do you adapt to changing work schedules?

Capability

32.Can you describe how you relate to BC Hydro's Core Values?

Critical Thinking

33.What in your opinion, sets us apart as an electric company?

Diligence

34.BC Hydro is a regulated utility. Can you explain to me your understanding of what that means?

Situational

BC Hydro Mock Interview

Our industry is highly competitive. In your opinion, what are we doing right at BC Hydro? What could we be doing better?

35BC Hydro Interview Questions & Answers

1.The utilities industry is highly regulated. How do you stay on top of policy changes and trends related to our business?

2.Our industry is highly competitive. In your opinion, what are we doing right at BC Hydro? What could we be doing better?

3.Have you personally used the services of BC Hydro? If so, what was your overall experience?

4.BC Hydro has many different departments and growth opportunities. Where would you like to see your career go with us in the next couple of years?

5.Why do you want to work for BC Hydro?

6.What are your greatest strengths? How will these skills benefit BC Hydro, if hired?

7.At BC Hydro we believe in continued education opportunities. In what ways are you continuing your education or knowledge currently?

8.Why do you want to pursue a career opportunity in the utilities industry?

9.Tell me about the most important skill you have gained in the past year. How will that skill help you succeed in this role with BC Hydro?

10.If we hire you at BC Hydro, how will you make an impact in the first 90 days?

11.Sometimes our customers do not understand their bill and they will reach us with questions. Tell me about your communication skills and how you would respond to an irate customer.

12.Give me an example of a time when you went above and beyond.

13.Have you progressed in your career as you have expected?

14.Describe your leadership skills.

15.Would you be willing to work over 40 hours a week?

16.Would you say you are a better verbal or written communicator?

17.It seems that your resume is missing certain skills that are necessary for this position. How do you plan to compensate for these missing skills?

18.How do you manage a large workload?

19.How do you determine priorities when you have multiple projects due from different stakeholders?

20.How do you handle stress?

21.Do you have experience in corrective discipline and terminations?

22.On a scale from 1 to 10, how would you rate your reliability and why?

23.How do you stay motivated and how would you ask your manager to support you?

24.How do you respond to feedback both positive and negative?

25.When do you best demonstrate yourself as a leader?

26.Do you have reliable transportation?

27.Tell me about yourself.

28.What are your salary expectations?

29.What would you do if a client asked you about a product or service and you were unsure of the answer?

30.What questions do you have for me?

31.How do you adapt to changing work schedules?

32.Can you describe how you relate to BC Hydro's Core Values?

33.What in your opinion, sets us apart as an electric company?

34.BC Hydro is a regulated utility. Can you explain to me your understanding of what that means?

35.Tell me about a time you had to stick to strict requirements on a project.