Ticket Agent Mock Interview

Practice 25 Ticket Agent interview questions covering customer service, ticketing systems, and high-pressure scenarios.

WRITTEN BY RYAN BRUNNER
QUESTION 18 OF 25

Ticket Agents are required to be available to work many variable hours. Are you able to work weekends, evenings or overtime as needed?

Prior to applying for a role as a Ticket Agent, it is important to know that Ticket Agents work shifts that include nights, weekends, and holidays, as airlines are a business that flourish during these times.
Should your interviewer ask this question, it is highly likely you will have to work such hours. As such, the interviewer will expect you to be able to work as needed. As you answer, be sure to reiterate that you are flexible to be able to work any hours that you may be scheduled. If you do have any sort of time commitments regarding family or other personal matters, now is the time to disclose those as well. Keep in mind that a simple answer of not being able to work weekends could immediately disqualify you for the role.

"Knowing that this role as a Ticket Agent requires hours at night, on the weekends, and holidays, I want you to know that I am very open to the hours required for the job. Currently, two of our three kids are now graduated and out of the house and our high schooler at home is very self-sufficient if I am working outside of school hours. Having a spouse at home on the evenings and weekends also helps as well."

Ryan Brunner
25 QUESTIONS & ANSWERS · TICKET AGENT
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