To successfully answer this question, you will need to have a good understanding of the Ticket Agent job that you are interviewing for. To do this, be sure to review the job posting before the interview to familiarize yourself with the work involved and skills required for this position. In the research that you do, you'll typically find that customer service, sales, and organizational skills come to the top most often, so be sure to hit on these points, if at all possible. When you do answer, be sure to talk about your experience in putting these skills to use on the job to really sell yourself to your interviewer.