Excellent communication skills are required to be successful as a Ticket Agent. How would you rate your communication skills?

Working as a Ticket Agent will have you working with many customers on a daily basis and your main responsibilities will require excellent verbal and written communication skills. Customer interactions will be in-person, over the phone, and through email communications. As you rate your communication skills for your interviewer, be sure to talk about your ability to listen to the needs of the customer and your ability to meet those needs. Be sure to mention your reflective listening skills and your ability to fully understand the products that you'll be working with on a daily basis.