How do you feel your education has prepared you for this role?
Prior to your interview, it is important to first understand the education requirements for a position as a Ticket Agent. Most large airlines require a high school or equivalent degree for the role, so it is important to first discuss that you meet the requirements of the position. Some employers prefer a post-secondary degree and if you hold any advanced degree, be sure to discuss how that has prepared you for this role. From there, try your best to discuss how your education and the additional training you have received throughout your career have prepared you for the key duties of a Ticket Agent. If possible, focus on customer service and interpersonal skills as best as you can.
"In applying for this position, I could see that you prefer the ideal candidate to have a bachelor's degree. Five years ago, I obtained my degree in Hospitality Management to help me delve into a career in the tourism industry. During my time in this program, I feel like my class in financial accounting really helped me prepare for the ticket transaction duties in this role. As well, I had classes in sales, marketing, and interpersonal effectiveness that have really driven me toward the customer service side of the industry."
