How do you imagine a typical day as a ward clerk at the NHS?

"From doing some research online and reviewing the job description carefully, I've learned there are several responsibilities or tasks required each day. I imagine that I will be answering the phones and triaging calls, providing medical updates to a patient's family member or friend, scheduling appointments, maintaining medical records, and working with the staff and GPs throughout the day. I envision this as a support role, so I expect to interact with other team members frequently to keep the ward operating smoothly."