Describe your experience operating various office equipment.
As a ward clerk, you may be expected to operate several office equipment and systems. For example, you may be required to answer a multi-phone line and triage or transfer calls, send faxes to other offices, scan medical records into the computer, or operate the copy machine to put together patient forms. Give the interviewer a brief description of your experience with this type of equipment and if your experience is limited, demonstrate your ability and willingness to learn.
"I have worked in a hospital setting for the last five years, so I have learned and mastered the use of many pieces of equipment we use on the unit. I can use multi-line phone systems, paging systems, copy and fax machines, scanners, shredders, and mailing equipment. I'm proficient in using a computer and can operate email inboxes, navigate the internet, and use programs like Windows, Microsoft Office, and Quickbooks. I'm a quick learner, so if there is a piece of equipment I would be required to use that I wasn't familiar with, I am confident I could pick it up with minimal training."
