Walk the interviewer through the situation: Explain why you had difficulty with this coworker, your plan of action to resolve the issue, and the outcome. This situation could a personal matter or be regarding a specific project/task. It is important not to make your description of the situation overly negative - keep it neutral because the interviewer is looking at how you function in the workplace and how you could potentially fit into their company. You want to show that you are a team player and that you can work through difficult situations.
Accounts Payable Clerk Interview Questions
When have you had difficulty with a coworker? How was the situation resolved?
"One of my previous teammates was not taking responsibility for the work. I was new to the team, and I needed his guidance on my tasks. Without escalating the problem I wanted to share my thoughts with him in an informal meeting. I kindly asked for his help and explained why his help was valuable. This approached turned out well and after this discussion, we started to work together more efficiently."Cindy's Answer
Good. You're showing diplomacy and judgment.Was this answer helpful? Yes (1) or No (1)Thank you, your vote helps us display the best answers.
Describe a time when you delivered more than was expected.
You should answer this question that shows your flexibility and willingness to go the extra mile to make sure things get done. You want to prove to the interviewer that you are hardworking.
"In my previous job, my coworker and I were both responsible for preparing and mailing out invoices to our customers. One day my coworker had a family emergency. I offered to stay late to complete her remaining invoices so she wouldn't have to worry about them being processed on time."
"Two months ago, we had to present country specifics for each market separately. One of my colleagues from another market was terribly sick and she wasn't in a position to present. I offered my help to present for that market. I prepared and made the presentation. The presentation went really well, and I got good feedback from my supervisor."Cindy's Answer
Good! You're following the STAR format and it's helpful. Add more detail and "paint the picture" for your interviewer so he or she can envision your contribution clearly.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Tell me about a time when you had to assist a coworker.
The best way to answer this question is by telling the interviewer a story. You should start with explaining the overall situation: tell them about the project/task, what your coworker's responsibilities were, what they were having trouble with/needed assistance with, how you helped them (specifically) and the result/outcome of your collaborative work. It is important to show the interviewer that your assistance contributed to the success and/or completion of the task/project.
"Some of our team members are not familiar with some of the markets or balance sheet confirmations. From time to time when they receive such requests, I will help them understand them. With my help, they are able to respond to queries on time and get positive feedback from their clients."Cindy's Answer
This is a good example. To help expand, you may want to make your answer in the STAR format. Talk about a situation when one of your team was unfamiliar with a market. What was your task in this situation? What did you help him or her with? What action did you take and what was the end result? This kind of detail helps the interviewer envision your teamwork clearly.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
What could you tell me about our organization?
Organizations want to know that you've done research about what they do and their culture. Our suggestion is to do an online search of the organization and go on their company website. Go to the company's "About Us" and "Careers" pages. It is key to familiarize yourself with the organization's history, primary function, mission statement, and values. It is important to show that you have a well-rounded knowledge of what they do. In order to do this, you should watch any career, management or social media videos that the company has posted. Many times these videos provide insight into the company from its top leaders. While reviewing the information, write down or keep in mind key points that you want to bring up in the interview.
Why is this accounting position right for you?
Tell me about your relationship with your previous managers.
Tell me about a time when you had to deal with an irate customer?
Why is an Accounts Payable Clerk a vital position to any organization?
We use the accrual method for our invoicing. Are you familiar with this process?
How do you manage stress in your daily work?
Describe your most ideal work setting.
What type of boss gets the most productivity out of you?
What accounting systems and software are you familiar with using?
What are you best at as an Accounts Payable Clerk?
Where do you hope your career will progress to in the next few years?
What was a major accomplishment you had at your previous employer?
Tell me about a situation you encountered where there was no rule or precedent in place for how you should tackle the situation.
How will you measure the success of your work?
How do you manage your time on a typical day?
What is your experience with using Microsoft Excel?
What is your greatest weakness?
What techniques do you personally use to avoid mistakes?
Walk me through a typical day at your last job.
Why did you choose a career as an Accounts Payable Clerk?