The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty?

"The biggest difficulty I have faced was my unexpected layoff during the last recession. I had to adapt to a new economy and search deeply for other skills and opportunities. I was able to earn enough to avoid financial strain and am quite proud of my ability to be versatile when required."

"Well, no two days are the same, are they? Recently, I faced unexpected difficulties in my current position. The company is under financial strain and some days, we are not able to deliver the customer experience that we should. I overcome this by giving everything I have when it comes to service. I strive to leave a good impression."

It is important to answer this question positively, reflecting the culture and attitude of Spirit Airlines, as reflected on their website; "No two days are the same. You'll enjoy seeing new faces and new destinations everyday. With more than 90 destinations in 16 countries, you'll experience different cultures and expand your world-view."