If you were familiar with Spirit Airlines prior to your interview, you'll likely be familiar with some of their customer service goals. Where you can, relate your personal service standard with theirs. Consider some of these customer service achievements and value statements they advertise on their website; "Aisles Filled With Smiles From the start of your journey to your destination - we want you to have the best trip ever. We've received awards based on reputation, operational performance and health safety to prove it. Fly With A Winner! Our Spirit Family is with you every step of the way to give you a warm and welcoming experience. Putting our Guests first is what we do best."