Give an example of a time that you had to seek to understand the reasoning or purpose behind something in your work. How did you do this and why was it important to do so?
As part of their cultural beliefs as an organization, Siemens Healthineers seeks to understand purpose in all that they do and your interviewer will be looking to hear that you seek this same understanding in the work that you do. All too often, employees simply go through the motions of focusing on their jobs without understanding the bigger picture of the work that they do. If hired for this position, you will be expected to have an inquiring and curious mind to understand the big picture so be sure to talk about a time that you've sought to understand the bigger picture things during your career to this point.
"In the sales field, I have always taken pride in understanding the businesses and processes of my customers so I can have a complete understanding of how my products and services can better help my customers succeed. I did this recently with a new customer that I had approached in my current role selling bearing and transmission parts. This customer was a manufacturer of lawn and garden equipment and upon my initial meeting with them, I wanted to larger picture of their full range of products that they produced. With that information and understanding the construction of their products, I was able to match up more solutions for them than we originally had discussed. This enabled them the ability to have some great bulk pricing and in the end, they signed a very lucrative 3-year contract with us."
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Anonymous Answer
When joined the team I was looking to improve some processes. One of them was changing the method of how to issue/distribute certain documents to relevant departments. To do this I needed to understand how are other departments processing information issued to them currently. I organized meetings with them to explain future plans and to understand their needs. Meetings with IT departments were also involved to make sure the newly proposed method of issuing documents worked well.
Stephanie's Feedback
You provide an exceptional specific example of a time when you sought to understand the reasoning behind an aspect of your work. I suggest taking this response one step further, though. What was the outcome of this internal research that you conducted? Did it help you to improve this process? What was the outcome? Showing the outcome will strengthen your response.
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