How do you learn the company culture of a new client when taking on their project?
As PwC states, "Can you work effectively in different environments?" "The only way we can tackle the challenges of a fast-changing world is with people like you. We are inspiring and empowering our people to change the world. Join our community of solvers, bringing the skills, technology and ethical decision-making to deliver quality and sustained outcomes that companies, markets and society can count on."
"When I was an independent consultant, I would work with clients anywhere from a few weeks to a few months. I developed a questionnaire that contained discovery questions surrounding how the c-suite viewed various relationships, how they reward their employees, how they approach disciplinary action, and more. I would spend time immersed in their environment and then create a brief report based on the data and my direct exposure."
"I begin with a checklist, the same one for each client, no matter their industry. This checklist gives me a baseline of what I am looking for within an organization. I ask questions of the employees, and leaders, related to values, relationships, corrective action, development opportunities, and more. Also, I must immerse myself in the culture, so if I will be working with a client for a few months, I will spend a few days inside their office, learning their operations first-hand."
The interviewer would like to know your process for onboarding and getting to know a new client. A large part of understanding your clients' needs is understanding their company culture and the culture they want to achieve. Discuss the ways you learn about an organization's workplace culture, its values, and how they build trusting relationships. Showcase the lengths you've gone to learn the PwC's company culture, workspace environment, and values.
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