Panera Bread Mock Interview

Practice 40 Panera Bread interview questions covering customer service, teamwork, and fast-casual dining scenarios.

Question 33 of 40

Panera Bread has an excellent training program. In which area do you feel you need the most training?

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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Chances are, the interviewer at Panera Bread is well aware they will need to train you in a variety of areas before you become entirely comfortable in your role. What the interviewer would like to know is where you feel your knowledge or skill is the weakest, as it relates to the job responsibilities. Discuss the areas where you think you will need the most training while also showing that you are willing to learn new skills.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"I have heard that Panera Bread offers a robust training program, and I look forward to the opportunity to learn and grow in the restaurant industry. When it comes to the responsibilities of this role and feeling fully prepared, I would like to learn more about health and food safety. My end goal is to earn my way into a Restaurant Manager position with Panera Bread, so additional training in front and back of house health and food safety procedures would be highly valuable."

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40Panera Bread Interview Questions & Answers

1.Why do you want to work for Panera Bread?

2.Talk about a time you contributed to a group effort. What role did you play in the team, and what results did you help to generate?

3.Have you ever helped a co-worker achieve a goal or improve their performance?

4.Why should Panera Bread hire you over other applicants?

5.When we call your job references, how will they describe your work ethic?

6.What is your best personality trait, and how will it help you to succeed at Panera Bread?

7.What are some of your weaknesses, and what are you doing to overcome these shortcomings?

8.Do you prefer working in a team-based environment or independently?

9.The Panera Bread customer service motto is, 'You Speak, We Listen.' How would you approach a customer complaint in a way that reinforces this slogan?

10.Walk me through your experience working in the food and beverage industry.

11.How often are you late for your responsibilities, such as school or work?

12.Describe a time when you disagreed with a company rule or policy. How did you react?

13.Panera Bread believes in serving food in a warm and welcoming environment. How do you plan to add to this mission?

14.Do you have any preferred shifts?

15.What would you do if a co-worker asked you to help them steal?

16.How would you deal with a dissatisfied customer who is disturbing the restaurants' environment?

17.In this role, you will be responsible for cash transactions. Do you consider yourself a trustworthy and honest person?

18.Panera Bread has gained momentum using social media marketing techniques. Do you follow us on Instagram, Facebook, or Twitter?

19.Walk me through a situation when you did not have enough time to complete your assigned tasks. How did you prioritize your tasks?

20.Tell me about a time when you had to act as a leader, even though it was not in your job title. Did you enjoy taking on the role of a leader?

21.How does Panera Bread create a memorable customer experience, and how will you help us execute flawless experiences?

22.Do you have any friends or relatives that work at Panera Bread?

23.What is your favorite menu item at Panera Bread, and why is it your top choice?

24.Give me an example of how you delivered excellent customer service at your last position.

25.Have you ever broken company rules to make a customer happy?

26.Tell me about your experience with Point of Sale systems.

27.Do you have any formal training in food safety and proper food handling?

28.We are looking for team members who have a desire to grow within the Panera Bread family. What type of internal development opportunities interest you?

29.We have multiple restaurant positions available, including Customer Service Team Members, Restaurant Managers, and Bakers. Which path is most exciting for you?