"I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of our customers. This statement has always been true, and especially now, after COVID-19 changed the restaurant industry so dramatically. In my current position, I am always the first to notice anything out of place or in disorder. Last month I introduced a new cleaning schedule idea to my manager, which we implemented. The result has been a streamlined cleaning schedule and clearer employee expectations around cleaning. Rest assured, I would be proud to uphold the firm cleanliness standards at Panera Bread."