QUESTION 6 OF 30

What tools are you familiar with when it comes to customer experience surveys?

The interviewer would like a breakdown of the specific tools and software you have used in the past when it comes to customer surveys and studies. There is a multitude of options available in the customer relationship management industry. Try to find out what Kantar uses, and if possible, tie in your experience with the tools that you will be using in this specific role.

"The customer survey tools I have used the most include SmileBack, Zendesk, and Nicereply. I have many years' experience in utilizing these tools for the most detailed data and outcomes. Could you share with me which resources you use at Kantar? I am eager to apply everything that I know to the tools used here."

Unlock all 30 Kantar Operations questions

Unlock expert responses for market research and operations interviews at Kantar.

Get Started

Previous Question Next Question

Kantar Operations Mock Interview

What tools are you familiar with when it comes to customer experience surveys?

Unlock all 30 Kantar Operations questions

30 Kantar Operations Interview Questions & Answers