QUESTION 6 OF 20

What work experiences do you have in customer service that you feel would greatly benefit the customer service team at Kaiser Permanente?

Your interviewer is asking for experiences applicable to this Customer Service Representative job at Kaiser Permanente with this question. Before your interview, be sure to read carefully through the job description on the job posting to match your work experiences to this job. While being as brief as possible, try to show that your experience aligns best for this role versus others interviewing for the role.

"I have a total of three years experience working face to face with customers. I worked as a receptionist in a clinic for two years, setting up appointments and maintaining patient records. I was also employed at an inbound call center for a year, where my job was to set up customer accounts and verify the information. Both jobs have honed my communication and organization skills, as well as my patience and attentiveness to customers."

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Kaiser Permanente Customer Service Representative Mock Interview

What work experiences do you have in customer service that you feel would greatly benefit the customer service team at Kaiser Permanente?

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