QUESTION 12 OF 20
How do you make the work that you do fun and exciting?
Whether over the phone or in person, sometimes customer service can be monotonous, and your interviewer will be looking to hear that you will enjoy working as a Customer Service Representative at Kaiser Permanente. Reiterate that you don't see your role as boring; you've got the right mindset! Prove to your interviewer that the work you perform is not a chore for you and that you actually enjoy what you're doing.
"I can see why some might find a job in customer service boring, but I think that getting to talk to different people and handling a variety of concerns is interesting. I've always been a social butterfly, so listening to people's problems and finding a way to solve them at Kaiser Permanente would be a great job for me."
