How would you describe your communication skills?

Having the ability to communicate effectively is important to be a successful Customer Service Representative at Kaiser Permanente. Show that you are an effective communicator by describing how you communicate with coworkers, team members, and customers daily. Give the interviewer an idea of how you communicate your thoughts and opinions and of your listening skills. This is also your chance to show that you are a team player and know how to use communication to problem solve and help create the best customer experience possible.