Kaiser Permanente Customer Service Representative Mock Interview

Practice 20 Kaiser Permanente Customer Service Representative interview questions covering member inquiries, healthcare protocols, and empathy-driven support.

Question 7 of 20

Over the past year, have you had any unexcused absences from work?

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Ryan Brunner
Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

If asking this question during your interview, you can be assured that the customer service team at Kaiser Permanente will be relying on you to be a reliable and dedicated member of their team. If you truly haven't had any unexcused absence days, tell the recruiter that you believe in an excellent work ethic which is why you avoid absences as much as possible. If you did have any, then let the interviewer know that it was only because of a legitimate reason. In the end, be sure, to be honest in your answer as employment verifications and reference checks will likely be conducted if you will be considered for hire at Kaiser Permanente.

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