Humana RN Case Manager Mock Interview
Practice 30 Humana RN Case Manager interview questions covering utilization review, care coordination, and clinical judgment.
Question 5 of 30
What is your process of explaining technical information to people who aren't technical?
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
The interviewer asks this question to gauge your interpersonal and communication skills. You will be expected to talk with physicians and other healthcare professionals in medical terminology and language you all understand. However, many patients and family members do not understand the technical language associated with medical terminology. The interviewer wants to see that you can communicate clearly and effectively with those not as technically savvy.
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Focus on explaining how you can talk with people who are not as technical by breaking down the information in simpler terms. Be sure to highlight that you do not speak down to people but relay information at a level they can understand.
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"When I am speaking with someone who is not technically savvy, I remain professional and explain the information more simply. I do not use big words that may be confusing and ask them if they understand the information when I am done."
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