Practice 30 Humana RN Case Manager interview questions covering utilization review, care coordination, and clinical judgment.
Question 26 of 30
Why the Interviewer Asks This Question
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
The interviewer asks this question to see that you have the strong verbal and written communication skills required for RN case manager positions. Your job duties will include speaking with patients, family members, coworkers, and other healthcare professionals. You will also lead team meetings and must have excellent documentation skills. The interviewer wants to hear that you have the necessary communication skills for the role.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Focus on describing your written and verbal communication skills. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communications.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"I have solid communication skills and feel this skill is one of my greatest strengths. I took leadership and public speaking courses in college and have honed my verbal and written communication skills over the years. I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like to see it."

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Written by Krista Wenz
30 Questions & Answers • Humana

By Krista

By Krista