Humana RN Case Manager Mock Interview
Practice 30 Humana RN Case Manager interview questions covering utilization review, care coordination, and clinical judgment.
Question 2 of 30
Our goal is to hire people who are very ambitious. Tell me about a time you went the extra mile, even when it may not have been required or asked of you.
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Ambition, strong emotional intelligence, and self-motivation are listed traits in Humana's job descriptions. The interviewer wants to make sure you align with Humana's culture and values. Highlight examples where you went that extra mile without being asked.
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Focus on giving an example that describes your work ethic and ambition to succeed as an RN case manager. When you give an example that shows your dedication to your profession, the interviewer will see that you have the qualities they are looking for in their ideal candidate.
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"I have a strong work ethic and always go the extra mile without being asked. At my previous job, we were transferring from a paper filing system to a computer system. It was confusing for most of the staff to understand because there had been very little training on the procedure. I had a little knowledge from some research I had done, so I spent time on my days off creating a training manual for the office. I presented the manual to my supervisor, who then asked me to head up a training program for all staff. I ended up being promoted shortly after."
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When I was working in COVID ICU we started doing VV ECMO as an intervention for severe ARDS patients. The staff, including myself, had very little experience with ECMO but I was interested and wanted to be able to help these patients so I spent my off days learning as much as I could about it and also got a few of the nurses I was already close to interested as well and we tackled learning this new treatment head on and shared what we learned with the others. We went on to have pretty good outcomes compared to the national average (60% to 30% mortality).
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What a great example to share with the interviewer! It showcases your compassion, desire to learn, ability to work with others, and passion for serving patients. Excellent job!
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