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Question 22 of 30
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
It is not uncommon for employees or supervisors to have a dispute or disagreement with someone they work with. The interviewer knows this and wants to see how you have handled disputes in the past. How you respond gives the interviewer insight into your problem-solving, communication, and conflict resolution skills, which are essential to possess in any profession.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Focus on giving a detailed explanation of how you handled a past disagreement with a supervisor or coworker. You do not necessarily need to explain the reason for the dispute, just how you dealt with it. The interviewer wants to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Over the years, I have found the involved parties can fix all conflicts with honest, open communication. When both parties can explain why they are bothered by something and decide how to handle the situation maturely, it seems less conflict will happen in the future. Most conflicts are simply a misunderstanding or lack of communication."

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Written by Krista Wenz
30 Questions & Answers • Humana

By Krista

By Krista