What is a contingent workforce, and what level of experience do you have working with resources under the various contingent models?

Remember to mention any experience you have supporting operational groups that work with contingent workforce models in the event your direct management of contingent workforce resources is limited. Interviewers may accept general knowledge of the standards and practices involved in lieu of actual experience.

"A contingent workforce consists of resources that are not under contract for ongoing employment. Examples of contingent resources included those that are freelance, temporary, outsourced, consultants, etcetera.

In my current role as a program manager, we hire freelance resources through Upwork regularly to assist with specific opportunities as they arise. We also outsource some of our technical engineering resources. I help to define the terms of their assignments and work with our team leads to get them up to speed and manage their work.

Additionally, I have experience supporting operations groups in an enterprise setting that have a number of temporary employees. I am familiar with the payroll and HR standards that apply in those scenarios."