Facebook program managers are "go-to" individuals who bridge groups together. What steps would you take to establish yourself in that role?

Remember to demonstrate that you would spend time gathering the knowledge necessary to truly understand the needs and concerns of the groups within your program of responsibility. Additionally, describe a strategy for establishing trust. These two areas are critical pathways for a program manager to bridge groups together in a healthy way.

"Initially, I would spend time working directly with all of the teams within my program. I would take on tasks where it makes sense to ensure I am up to speed and understand their worlds properly. Likewise, I would spend time with my stakeholder groups to understand their operations and their needs. These shadowing and information-gathering efforts would serve as a foundation to bridge groups together.

I would facilitate discussions each time I identify potential conflicts or collaboration opportunities across groups. I would help them to understand the operations and perspectives of each area so that we could effectively identify the highest value solutions.

On an individual level, I would be accountable for my work and would be as transparent as possible. I would handle sensitive information with the respect and grace it deserves, and I would maintain a continual flow of information to best support each group. Over time, I feel these strategies would combine to support me in establishing myself as the go-to person that bridges each group together."