"Being a person that thrives in a fast-paced work environment, I can handle stressed colleagues with a grain of salt. As you can see from my resume, I've spent the last five years in the manufacturing industry, where my department worked under tight deadlines all the time. If I noticed a colleague was under stress, I offered my help if I could, and that was usually reciprocated. This unselfish attitude and realizing that someone else's stress wasn't directed at me was the key to maintaining personal health and balance on the job."

"In my current role in client services with a large hospitality group, some days can go off the rails, and it feels like I'm working with enraged customers all day. I have the attitude that their anger isn't directed towards me, but I'm the face of the company they are currently working with, and I need to do my job in helping solve their issue. While I do have great resources to solve customer issues, I think that taking the time to get to know all of our management team and how they solve problems is key as well, so I know who to put customers in touch with if needed."

This is your opportunity to discuss how you can objectify such situations, remain emotionally mature, and manage your stress while staying productive. Break down your clear expectations of what this job entails and how you have successfully navigated such terrain in the past. Talk about your unique personality traits which help you thrive in such situations.