Practice 30 Delta Air Lines interview questions covering customer service, safety protocols, and airline operations.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with setbacks in the workplace.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback I will take a few moments to debrief with my manager and discuss what I could have done differently. Then, I move on!"

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I handle setbacks as opportunities for growth. I step back to review the situation, accept my part, and discuss what could have been done differently.

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The way you react to a setback often determines whether or not you can recover and move forward. It's important for your answer to illustrate that you are professional and resilient enough to move forward following a setback. Consider sharing an example of a situation that disappointed you and how you reacted. Then talk about the actions you took to keep from repeating your mistake, and how that has improved the quality of your work. Sharing an example helps the interviewer see how your ability to handle a workplace setback plays out in a real-world setting.
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Written by Rachelle Enns
30 Questions & Answers • Delta Air Lines

By Rachelle

By Rachelle