Delta Air Lines Mock Interview
Practice 30 Delta Air Lines interview questions covering customer service, safety protocols, and airline operations.
Question 7 of 30
Aside from your experience working in the airline industry, do you have experience in other customer service based roles?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Discus with the interviewer your experience working in customer service based roles. Take them through your resume and highlight your customer service skills.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I started working at a young age in a restaurant as a server. From there, I moved into a restaurant management role and also attended post-secondary education with a focus on Restaurant and Hotel management. Most of what I've done has been customer service focused."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am new to my career so this will be my first customer service based role. I do have volunteer experience with the local Food Bank which gave me valuable exposure to working with the public, and collaborating with a team."
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Anonymous Answer
I have always had a knack for customer service. I worked for Disneyland as an attraction operator, ensuring customer safety while being charming and witty. I also worked in a more private sector as a delivery driver, exposing me to the clerical side of customer service.
Amanda's Feedback
Your answer highlights that you have additional customer service experience and does a good job highlighting what aspects of customer service each required such as communication and safety. Consider enhancing your answer further by explaining that you truly enjoy engaging with customers, helping to resolve issues, and ensuring a positive experience in any service-based role.
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