Practice 30 Delta Air Lines interview questions covering customer service, safety protocols, and airline operations.
Question 19 of 30
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
On a scale of 1-10, how skilled are you in communication? Why did you choose that particular rating for yourself?

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. My supervisor and co-workers will attest to my clear and concise communication skills."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Communication is very important in the airline industry. I would rate my communication skills as a 7 out of 10 because there is always room for improvement. Because I am an open leader, my team will let me know if I need to clarify anything. Communication needs to run smoothly, both ways."

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I am a personable team player. I rate my communication at 8 out of 10, which leaves me open for improvement. I am open to joint leadership and trust my team to clarify any confusion.

Amanda's Feedback
You've answered well by rating yourself highly while still leaving room for improvement. However, this question also asks that you give appropriate examples to support your 8/10 rating. You can enhance this answer by sharing an example of a time when your ability to communicate well helped your team solve a problem or overcome a challenge. You can form your response using the STAR framework, an acronym for Situation, Task, Action, Result. This framework will allow you to keep your reply well-organized so that the interviewer can follow along with your story and see how your communication skills played a key role in the positive outcome.
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Written by Rachelle Enns
30 Questions & Answers • Delta Air Lines

By Rachelle

By Rachelle