Describe a time in which you trained others or provided instructions at work.

"I currently work at the front desk of an office and I work with new customers daily. I walk them through our services, the pricing structure, and then I instruct them on the process for setting up an account, booking appointments, and making payments. I am very comfortable walking others through a process and I feel this experience will help me to provide excellent instruction as a British Airways flight attendant."

"I provide instructions during every flight in my current position. I give a visual demonstration of the safety procedures during each flight and I walk any passengers who have questions through additional details once the instructional video is complete. Likewise, I regularly provide instructions during descent regarding connecting gates and exit procedures. I've logged over 300 flights and I am very comfortable with this aspect of the role."