QUESTION 17 OF 21

If hired at British Airways, I will expect you to build a solid rapport with all of the people you will be working closely with. How would you go about doing this?

The most successful Operations Agents that join British Airways are most often the ones that are able to build strong relationship with their colleagues. Your interviewer will be looking to hear that you have a plan to do just this, if hired for the job. As you walk through how you would go about building rapport with your colleagues, try to focus on how you connect on a personal level with your colleagues and how you let your work do the talking by doing what you say and saying what you do.

"If hired at British Airways, one of my first goals upon starting would be to personally connect with all of the colleagues I would be working with. I would take the time to get to know them on a personal and professional level and would be very open about myself in return. I have found that once I build these connections on the job with a colleague, communication and production together become so much better. Over time, I am a firm believer that rapport is nurtured and grown by my own actions. I will always follow through with my commitments to my colleagues in a timely manner, and I expect they do the same for me."

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British Airways Operations Agent Mock Interview

If hired at British Airways, I will expect you to build a solid rapport with all of the people you will be working closely with. How would you go about doing this?

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