Walk your interviewer through your typical approach to dealing with conflict in a team setting. If possible, offer a specific example from your past that highlights your skills in this area. Be sure to keep your answer professional and avoid language that speaks negatively about your current or former colleagues.

"I use a humble and open-minded approach to adversity in a team setting. It is important to me that teams collaborate well and use the best ideas to find a way forward during times of difficulty. For example, one of my teams faced a technological challenge last month. One of our web service-based jobs was not running as expected, and our technical lead was frustrated. As a team, we were new to working with the particular technology we selected for that solution and a few of the engineers were upset that our tech lead couldn't provide more guidance and solve the problems right away.

I encouraged everyone to take a step back from the issue for an afternoon and regroup the next day. In the meantime, I reminded everyone that one of our team goals for working with the new technology was to learn, find any shortcomings, and determine if we wanted to incorporate it into other solutions going forward. It was important to me that we remember issues like these were to be expected and that no one person was to blame.

The team rallied the next day and we quickly found a way forward after taking the time to research and test further. The program manager thanked me for showing leadership and helping the team focus on the bigger picture."