Best Buy Mock Interview
Practice 65 Best Buy interview questions covering customer service, tech knowledge, and retail scenarios.
Question 51 of 65
What would you do if your supervisor did not properly communicate information to you?
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Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
Managers oversee multiple employees, sometimes entire shifts, and things can get lost between the cracks. Best Buy wants to hire proactive employees who will take it upon themselves to seek out the information they need to do their jobs.
Tell the interviewer what you would do if your manager neglected to give you the necessary information to complete a task. This might involve approaching your manager to ask for the missing information, asking more experienced coworkers, or doing some research. Whatever your approach, the interviewer will be most impressed with an active response rather than a passive one.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"When I start a new job, I learn my supervisor's communication style and do my best to copy it. That way, we have a better chance of understanding each other. If I was still missing information that I needed, I would approach my supervisor directly and ask about it. I've found that a direct approach is the best way to avoid miscommunication."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"If faced with a communication challenge like this, I would ask the supervisor how I could improve communication between us. Rather than placing blame, I believe it's always more effective to ask for growth recommendations."
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Anonymous Answer
I would reach out to clarify and try to solve any miscommunication that was had.
Jaymie's Feedback
This is a great strategy and is pretty straightforward. If you wanted to add more detail you could focus on specific communication skills like active listening, asking probing or clarifying questions and repeating back information, or taking notes.
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