One small error can throw off our entire balance. How do you react when you do something wrong at work?
In the banking industry, even a small mistake can make a massive impact on business operations. How you react to an error made will tell the interviewer a great deal about you and your honesty level.
Perhaps the mistake is one that could land you in a lot of trouble. The hiring authority at BECU wants to know if you would try to hide the incident, or if you would tell your manager before the situation went beyond repair. Of course, the best way to answer this question is to show accountability.
"I can be my toughest critic when it comes to making mistakes. If I made an error, I would tell my manager right away. If a manager were not available, I would bring the situation to the attention of a co-worker capable of helping me fix the issue. Even being pennies off in a day can make a big impact so you can rest assured that I will deliver perfection."
"I am an honest person who is accountable and eager to learn. These traits ensure that I ill take every action necessary to do my job perfectly. If I make a mistake, I want to learn from that error so I would most certainly bring the error to the attention of my manager. The sooner, the better, so that there are as few consequences as possible."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
It is important to be meticulous and careful to avoid errors, but if it happens, the correct way is to report it to the team you know can help it not turn into something big, admit your mistake, and learn from it so that it won't repeat.
Stephanie's Feedback
This is a solid response, but I suggest personalizing it and adding "I" statements, to show you're personally willing to take ownership when you make a mistake at work.
